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Frequently Asked Questions

To help prepare you for Psychology & the Other 2021, we’ve provided a collection of FAQ's to help you along the way.

Q: Are there any in-person sessions?

A: The 2021 conference will be virtual to accommodate the state of the world and allow further access to our international and diverse communities. Pricing has been shifted to accommodate these changes. 

Q: Will all of the conference sessions be recorded and available after the conference?

A: Yes, all registrants will receive full access to all session recordings, including sessions you don't attend. One week following the conference, all video content from the event will be made available to registrants until the end of 2021.

Q: I am a presenter and need help navigating the virtual platform before my presentation.
A: Our Presenter Hub provides links to user guides and video resources to help you navigate Boomset, our virtual platform Boomset. You can also visit Boomset’s Speaker Guide and Video Resources here. You can find links to commonly asked questions below:


How to access the Virtual Platform as a Speaker

How to find the session a speaker is broadcasting in

How to mute your microphone and turn your camera On/Off

How to live stream a session

How to share your screen to show content

How to access the live Chat, Backstage, and Q&A


Q: I am an attendee and having trouble logging in.

A: Our Attendee Hub provides links to user guides and video resources to help you navigate Boomset, our virtual platform.

You can find links to commonly asked questions below:

Virtual Event Pin Log-in
How to access sessions

How to access live Chat and Q&A within a session

How to access the Virtual Platform as an Attendee

How to access the Community


Q: Do you offer refunds?

A: We will issue a full refund (minus $25 processing fee), if requested before August 30 and a 50% refund (minus $25 processing fee) if requested before September 15. There are no refunds after September 15. To request a refund, email


Q: What are tracks and do I have to register for them separately?

A: Our 2021 conference is designed to give a variety of session types and discipline focus areas so you can participate in the way that's best for you. Our conference tracks allow a specialized place for clinicians to freely explore their specific discipline. You do not need to register for them separately. Learn more about our conference tracks here.


Q: Are the sessions eligible for CE’s?

A: A maximum of 24 Continuing Education Units (CEs) for Psychologists (APA), Licensed Independent/ Clinical Social Workers (LI/LCSW), and Licensed Mental Health Counselors (LMHC) are available over the 3 days of the conference, depending on which sessions are attended. Learn more about CE’s here.


Q: Is there CE sponsorship?

A: The Danielsen Institute at Boston University is graciously sponsoring CEs for Psychologists and Social Workers. The Danielsen Institute is approved by the American Psychological Association to sponsor continuing education for psychologists. Learn more about CE sponsorship here. 

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