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Attendee Corner

To help prepare you for Psychology & the Other 2021, we’ve created a hub with quick links and FAQ's to help you along the way.

Q: I am an attendee and having trouble accessing Boomset.

A: Below are links to user guides and video resources to help you navigate Boomset, our virtual platform.

You can find links to commonly asked questions below:

Virtual Event Pin Log-in
How to access sessions

How to access live Chat and Q&A within a session

How to access the Virtual Platform as an Attendee

How to access the Community














Q: I can't find my pin! How do I get my pin again?
A: Once in the conference login, enter your email. On the following page, retrieve your pin using the "Request New Pin" option below the Continue button. (Do check your spam/trash - depending on your mail system, it may automatically send it there!). If you still have trouble accessing your Boomset account, please email us at


Q: Will all of the conference sessions be recorded and available after the conference?

A: Yes, all registrants will receive full access to all session recordings, including sessions you don't attend. One week following the conference, all video content from the event will be made available to registrants until the end of 2021.

Q: Do you offer refunds?

A: We will issue a 50% refund (minus the $25 processing fee) if requested before September 15. There are no refunds after September 15. To request a refund, email


Q: What are the tracks and do I have to register for them separately?

A: Our 2021 conference is designed to give a variety of session types and discipline focus areas so you can participate in the way that's best for you. Our conference tracks allow a specialized place for clinicians to freely explore their specific discipline. You do not need to register for them separately. Learn more about our conference tracks here.


Q: Are the sessions eligible for CE’s?

A: A maximum of 24 Continuing Education Units (CEs) for Psychologists (APA), Licensed Independent/ Clinical Social Workers (LI/LCSW), and Licensed Mental Health Counselors (LMHC) are available over the 3 days of the conference, depending on which sessions are attended. Learn more about CE’s here.


Q: Is there CE sponsorship?

A: The Danielsen Institute at Boston University is graciously sponsoring CEs for Psychologists and Social Workers. The Danielsen Institute is approved by the American Psychological Association to sponsor continuing education for psychologists. Learn more about CE sponsorship here. 

Q: Who do I contact if I have additional questions?

A. For all other questions, please email

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